Privacy Policy

Effective Date: 12/3/24

Renters-2-Owners.com Privacy Policy

This Privacy Policy explains how Renters-2-Owners.com (hereinafter referred to as "Company," "us," "our," or "we") collects, uses and transfers consumer information collected on Renters-2-Owners.com (the "Site").

Please note that we review our privacy practices from time to time, and that our practices are subject to change. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of our Privacy Policy. All revisions shall be automatically effective after they are posted on the Site. Please check the Effective Date above to note when the Privacy Policy was last updated.

The Site is not intended for use by individuals under the age of 18 or those who are not located in the United States. By using the Site or submitting information to us, you consent to the Company's use and sharing of the information collected or submitted as described in this Privacy Policy. If you are not 18 years of age or older and located in the United States or you do not agree with the terms of this Privacy Policy, do not use or access the Site, provide us with any information, or use any of the products or services offered or provided on the Site or through Company technology.

This Privacy Policy will tell you, among other things:

• How we collect information and the types of information we collect (including tracking and cookies)
• How we use the information we collect
• How we disclose the information we collect
• Why you receive marketing communications
• How you can stop receiving marketing communications
• Push notifications
• How you can seek corrections to your information
• How we secure the information we collect
• Third party websites
• Information about children
• How to contact us

COLLECTION OF INFORMATION

We collect information through the Site in the following ways:

• When you submit information through our online form, including but not limited to your:
  • first name;
  • last name;
  • email address;
  • phone number;
  • street address; and
  • zip code
• When you contact us through a Contact Us link on the Site or via email, telephone, or mail, we will use your contact information and/or other information you provide in order to respond to your inquiry.
• We collect information through cookies and other tracking tools, which are explained in more detail below.
• We collect information through our web server applications. This information includes your location, Internet Protocol or "IP" address, date/time stamp, browser type, user agent, and referring URL.
• We may use pixel tracking technology to track the completion of transactions with us or our advertisers, the source information for those transactions, and your IP address, date/time stamp, browser type, user agent, and referring URL.

Tracking Signals

We do not monitor or respond to web browser "do not track" ("DNT") signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer's online activities over time and across third party websites or online services.

Other parties are not permitted to collect personally identifiable information about an individual consumer's online activities over time and across different websites when they visit the Site.

Cookies and Tracking Tools

The Site uses cookies. Cookies are small text files that are stored on your device when you visit the Site. Individual services of a website can "recognize" you or your device in this way and "remember" what configurations you have made.

Most browsers accept cookies automatically. You may delete cookies stored in your browser at any time. Information stored in such cookies will be removed from your device. You may also alter the security settings of your web browser to stop your device from receiving and storing cookies, to allow receiving and storing cookies from selected websites only, or to be notified before receiving cookies. Please note, however, that these settings may have negative effects on the usability and user guidance of websites and other online services. You can find out more information about how to change your browser cookie settings at www.allaboutcookies.org. Alternatively, you can deactivate cookies from third party providers by going to the network advertising initiative's deactivation page: http://www.networkadvertising.org/managing/opt_out.asp.

Google Analytics: The Site employs Google Analytics, a web analysis tool from Google. Google Analytics uses cookies that track your preferences during your visit to the Site. This allows us to simplify navigation and make the Site more user friendly. You have the option of disabling cookies in your browser settings. Most browsers allow cookies as a default setting. Should you change this setting, this may disrupt certain functions of the Site. Additionally, to provide website visitors the ability to prevent their data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js). If you want to opt-out, download and install the add-on for your web browser. The link to the tool is: https://tools.google.com/dlpage/gaoptout. Additional information on the terms of use for Google Analytics is available on: https://www.google.com/analytics/terms/us.html. We use another service similar to Google Analytics called Mixpanel. Detailed information regarding the privacy practices of Mixpanel is available on: https://mixpanel.com/legal/privacy-policy/.

Google AdWords: As an AdWords customer, the Site uses Google conversion tracking on some pages. This means that Google Adwords places a cookie on your computer (conversion cookie) if you have accessed the Site via a Google ad. These cookies become invalid after 30 days. If you visit certain pages on the Site and the cookie has not yet expired, we and Google can recognize that someone has clicked on an ad and been directed to our page as a result thereof. The information collected with the help of the conversion cookie allows us to prepare conversion statistics to optimize our services. AdWords customers know, for instance, the total number of customers who have clicked on their ad and been redirected to a page with a conversion tracking tag. If you do not want to participate in the tracking, you can prevent the placement of the necessary cookie through a browser setting that deactivates the automatic placement of cookies in general.

Google Remarketing Technology: The Site uses Google's remarketing technology on some pages. With this technology, users who have already visited the Site and shown an interest in what we have to offer are shown targeted advertising on other websites of the Google partner network. The ads are displayed through the use of cookies, by means of which the user's behavior during his or her visit to the Site is analyzed and then used for targeted product recommendations and interest-based advertising. If you do not wish to receive any interest-based advertising, you can deactivate Google's use of cookies for these purposes by going to Google Ad Settings at https://www.google.com/settings/ads.

Please note that Google has its own privacy policy, which is independent from ours. We do not accept any responsibility or liability for these policies and procedures. Before using the Site, please inform yourself about Google's privacy policy: https://policies.google.com/privacy?hl=en-US.

Facebook Pixel: The Site also uses the "Facebook pixel" provided by the social network Facebook. When you visit the Site, the Facebook pixel will create a direct link between your browser and the Facebook server. Thus, Facebook will receive the information from your browser that the Site was accessed from your device. If you are a Facebook user, Facebook can therefore associate your visit to the Site with your user account. Please note that we as the provider of these web pages are not notified of the content of the data transmitted or of the use thereof by Facebook. We can merely specify the segments of Facebook users (based on criteria such as age, interests) on whose pages we would like our ads to be displayed. Moreover, when this pixel is called up later on from your browser, Facebook can then determine whether an ad on Facebook was successful, for instance whether it has led to an online purchase. We receive from Facebook merely statistical data on this, without any references to a specific individual. This allows us to collect information about the effectiveness of the Facebook ads for statistical and market research purposes. For more information concerning this topic, please see Facebook's privacy policy at https://www.facebook.com/about/privacy/.

Please click here https://www.facebook.com/settings?tab=ads if you do not wish to have your data collected via the Facebook pixel.

HOW WE USE THE INFORMATION WE COLLECT

We may use the information we collect for the following purposes:

• To contact you for marketing and promotional purposes by various means, including email, push notifications, text, and phone;
• To pre-fill or pre-populate forms on the Site;
• To send and/or display targeted advertisements;
• To respond to inquiries submitted to us;
• To enhance our database;
• To validate the data we have in our database;
• To detect violations of applicable policies, laws, rules, and/or regulations; and
• For any other purposes that Company deems appropriate.

HOW WE DISCLOSE THE INFORMATION WE COLLECT

We may disclose the information we collect as described below:

• Corporate Affiliates: We may disclose the information we collect to our corporate affiliates.
• Service Providers: We may disclose the information we collect to third party vendors, service providers, software providers, contractors, and/or agents who perform services on our behalf, including but not limited to email service providers, data hygiene services, suppression services, compliance services, and backup services.
• Data Appending and Validation: We may share information we collect with third parties to append information to other data points we have in our database and/or to validate the data we have in our database.
• Business Transfers: If we are acquired by or merged with another company, if part or all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected to another company or entity.
• Legal Reasons: We may disclose the information we collect in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena or in response to a request from a government agency.
• To Protect the Company and Others: We may disclose the information we collect where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or property of any person, or violation of any of our policies or procedures.
• Aggregate and De-identified Information: We may share aggregate, anonymous, or de-identified information with third parties for marketing, advertising, research, or other purposes.
• For any other purposes that Company deems appropriate.

Please note that some of these recipients may be outside of the United States.

WHY YOU RECEIVE MARKETING COMMUNICATIONS

When you submitted your information on the Site, you agreed to receive emails, push notifications, texts, and phone calls from the Site, its advertisers and marketing partners. By submitting your telephone number, you agree that you are providing "prior express written consent" within the meaning of the Telephone Consumer Protection Act ("TCPA") to receive recurring telephone calls, including artificial voice calls, pre-recorded messages and/or calls delivered via automated technology, including text and SMS messages, to the telephone number(s) that you provided. Consent is not required to make a purchase. Standard message and data rates may apply. By agreeing to this Privacy Policy, you are obligated to immediately inform us if the telephone number that you provided changes.

HOW YOU CAN STOP RECEIVING MARKETING COMMUNICATIONS

To unsubscribe from further emails from the Site, click here here.

If you do not wish to receive additional commercial emails from another advertiser, utilize the unsubscribe mechanism in the email and follow the instructions to unsubscribe your email address. Please note that it may take up to ten (10) business days to process your request and that the unsubscribe request is limited to the applicable advertiser.

If you no longer wish to receive text messages, follow the instructions in the applicable text.

If you no longer wish to receive telephone calls, convey that information to the applicable seller or follow the instructions in the voicemail message.

PUSH NOTIFICATIONS

You may allow us to send you push notifications. We use push notifications to send you notifications related to travel. Your browser or device settings should provide you with instructions on how to turn off push notifications.

HOW YOU CAN SEEK CORRECTIONS TO YOUR INFORMATION

You may request modification of any personal data we have collected about you by contacting us at: [email protected]

HOW WE SECURE THE INFORMATION WE COLLECT

While we strive to protect your data from unauthorized use or disclosure, we do not warrant or guarantee the security of your data.

THIRD PARTY WEBSITES

We are not responsible for the privacy practices or the content of third party websites, including but not limited to those promoted by the emails or texts sent to you or the offers served to you. You should check the privacy and security policy statements of third party websites to understand their policies and practices. This Privacy Policy is limited to information collected on the Site.

INFORMATION ABOUT CHILDREN

The Site is not intended to be used by children under the age of 18. We do not knowingly collect personal information from, or target the Site or our services to, children under the age of 18. If we become aware that we have inadvertently received personal information from a visitor under the age of 18, we will delete the information from our records.

HOW TO CONTACT US

Questions or complaints about this Privacy Policy or how we collect, use or disclose information in connection with the Site should be directed to [email protected]

We will review your question or complaint and respond if and how we deem appropriate.